Shipping policy

Shipping Policy

Last Updated: August 18, 2026

Thank you for shopping with Calisora. We aim to provide a reliable and convenient delivery experience.

Order Processing

Orders are generally processed within:

1–3 business days

Processing does not normally include weekends or public holidays.

During holidays, promotional events, product launches, or periods of unusually high order volume, processing may take slightly longer.

Estimated Shipping Times

Estimated transit times after shipment are generally:

Destination	Estimated Delivery
United States	7–15 business days
United Kingdom	7–15 business days
Canada	8–16 business days
Australia & New Zealand	8–16 business days
Europe	7–18 business days
Other International Destinations	10–20 business days

These are estimated delivery times and are not guaranteed.

Delivery may be affected by:

Customs processing
Severe weather
Public holidays
Carrier delays
Remote delivery locations
Incorrect addresses
Events outside our reasonable control

Order Tracking

When tracking is available, customers will receive tracking information after their order ships.

It may take several business days after shipment for the first carrier tracking update to appear.

Multiple Shipments

Items from the same order may occasionally ship separately because of inventory availability or fulfillment location.

You may therefore receive more than one package or tracking number.

Shipping Address

Customers are responsible for providing an accurate and complete delivery address.

Please verify:

Recipient name
Street address
Apartment/unit number
City
State/province
Postal or ZIP code
Country
Telephone number

If you discover an error, contact us immediately:

musichdaniel5108@outlook.com

We cannot guarantee that shipping information can be modified after an order has entered processing or shipment.

Customs, Duties, and Taxes

International orders may be subject to:

Customs duties
Import taxes
VAT
Brokerage fees
Other government charges

Unless otherwise stated during checkout, these charges are generally the responsibility of the recipient.

Calisora does not control customs processing times or fees imposed by government authorities.

Delayed Packages

If your tracking information has not updated for an extended period or your package is significantly delayed, contact:

musichdaniel5108@outlook.com

Please include your order number.

Lost Packages

If your package appears to have been lost during transportation, contact our customer support team.

We will work with the appropriate carrier or logistics provider to investigate the shipment.

Packages Marked as Delivered

If tracking shows your package as delivered but you cannot find it, please:

Check around your property and delivery location.
Ask other household members.
Check with neighbors.
Check your building reception or mailroom.
Contact the carrier.
Contact Calisora if the package still cannot be located.

We will provide reasonable assistance in investigating the issue.

Refused or Unclaimed Packages

Orders returned because they were refused, unclaimed, or shipped to an incorrect address provided by the customer may be subject to return shipping or additional delivery charges where permitted by applicable law.